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STORE POLICY

Customer Care

Welcome to Ølukas, where we are dedicated to offering exceptional products and services. Our commitment goes beyond just providing quality goods; we strive to ensure every customer's experience is positive and fulfilling.
 

Contact us at olukaswear@gmail.com for prompt assistance. We aim to respond within 12 to 24 hours.

  We value your feedback. Please share your experiences to help us improve.

  Complaints: If you're dissatisfied, please reach out. We take every complaint seriously and    work towards a satisfactory resolution.

 
 
 
Privacy & Safety

At Ølukas, we are committed to protecting the privacy and security of our customers. Your trust is important to us, and we are dedicated to handling your personal information responsibly and with the utmost care.

Data Usage

Collection and Use of Information:

  • We collect necessary personal information (such as name, address, contact details) to process orders and improve your shopping experience.

  • Your information is used solely for order processing, customer service, and occasional updates about our products and services, if you opt-in.

Data Protection:

  • We employ advanced security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

  • Regular updates to our security protocols ensure your information is always safeguarded.

Secure Transactions:

  • We use trusted third-party banking services to verify payments and process transactions securely.

  • All payment information is encrypted and handled according to the highest security standards.

Confidentiality of Payment Details:

  • We do not store your credit card or banking details on our servers.

  • Access to your payment information is restricted and monitored for security purposes.

       Communication After Purchase:

  • You will receive confirmation and tracking information for your order via email.

  • We may contact you post-purchase to ensure your satisfaction or to gather feedback.

       Open and Clear Communication:

  • We are committed to transparency in how we handle your personal data.

  • Our policy is written in straightforward language to ensure clarity and understanding.

       Regular Updates:

  • This policy will be periodically reviewed and updated to remain compliant with data protection laws and best practices.

  • We will notify you of any significant changes to how we handle your personal information.

Your privacy is of the highest importance to us. We are dedicated to maintaining your trust and confidence. For any questions or concerns about our Privacy and Safety Policy, please contact us at olukaswear@gmail.com.

 
 
 
Payment Methods
Payment Methods

- Credit / Debit Cards

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